Legal
Acceptable Use Policy
Prohibited and restricted uses of the AI Call Centre platform.
Draft notice: this page is structured for publication and should be reviewed by qualified Australian legal counsel before you treat it as final binding legal advice.
Prohibited uses
Do not use the service for unlawful robocalling, spam, harassment, fraud, impersonation, or collection of information in violation of privacy or telecommunications law.
Do not attempt to disrupt infrastructure, bypass rate limits maliciously, or probe other tenants’ data.
Content standards
Knowledge content and prompts must not instruct the AI to provide illegal advice or to conceal material risks from callers where disclosure is required.
Enforcement
We may suspend accounts that violate this policy. Affiliates and partners must also comply when promoting the service.
Draft for product publication — have Australian counsel review before relying on this as binding legal advice.
Version history
- v1.0 — effective 2026-07-01 (current)