Answering Service · Law Firm · Melbourne

Answering Service for law firms in Melbourne

A 24/7 answering service that never puts a customer on hold. Purpose-built for law firms operating in Melbourne.

No lock-in · Transparent usage · Australian-hosted AI · Australian phone numbers

Your business doesn't close when your phone does.

The problem

Lawyers are in court or with clients when enquiries call

An AI answering service picks up your business calls when you can't — after hours, during jobs or at peak times. Unlike a traditional call bureau, it understands the enquiry, captures structured details and can book appointments, then hands you a full record of the call.

Law firms in Melbourne field calls about new client enquiries, consultation bookings and matter and area-of-law questions. Melbourne's sprawling metro and dense professional-services sector generate constant enquiry calls, with strong demand for booking and after-hours handling across the suburbs.

What you get

  • Every call answered, day or night
  • Structured lead details, not just a message
  • Books jobs instead of only taking messages
  • Predictable pricing, no per-call bureau fees
  • Full recording, transcript and summary

What the AI can do

Answer every call

Picks up 24/7 in a natural Australian voice.

Understand the enquiry

Holds a real conversation — no phone menu.

Capture the lead

Records name, number and job details.

Book the job

Books appointments when your calendar is connected.

Handle after hours

Answers nights, weekends and public holidays.

Escalate what matters

Flags urgent calls based on your rules.

What the AI handles for law firms

Every call is captured with the details that matter for your trade.

Calls the AI handles

  • new client enquiries
  • consultation bookings
  • matter and area-of-law questions
  • urgent legal matters

Details it captures

  • matter type
  • urgency
  • consultation booking
  • best contact time

Law firms in Melbourne

Melbourne's sprawling metro and dense professional-services sector generate constant enquiry calls, with strong demand for booking and after-hours handling across the suburbs.

The AI answers your Melbourne line in a natural Australian voice, understands Law Firm enquiries, and captures matter type, urgency and consultation booking — across Victoria.

How it works

1

Sign up

Create your account and choose a plan that fits your call volume.

2

Add your business

Tell the AI about your services, hours and FAQs with the guided Business Setup Engine.

3

Connect your number

Connect or forward your business number where your phone setup supports it.

4

Connect your calendar

Link a calendar so the AI can book jobs with conflict-aware scheduling.

5

Set your rules

Decide how calls are handled, what's urgent, and when to escalate.

6

Go live

Your AI receptionist starts answering, capturing leads and booking jobs.

What could missed calls be costing you?

Adjust the figures to estimate the value an AI receptionist could recover for your business.

Estimated recovery

$4,157

potential value recovered per month

14 extra jobs captured each month from calls you would have missed.

Estimates only, based on the figures you enter (≈4.33 weeks/month). Actual results depend on your call volume, conversion and pricing. This is an illustration, not a guarantee.

Simple, transparent pricing

Every plan includes the complete platform. Plans differ by included minutes and phone numbers — nothing is feature-gated.

Starter

$39/mo

100 included minutes · 1 number

Professional

$99/mo

500 included minutes · 2 numbers

Business

$199/mo

1,500 included minutes · 5 numbers

See full pricing, usage rates and the calculator →

Hear it for yourself

Call our AI receptionist.

Don't watch another demo. Test it yourself. Enter your mobile number and we'll call you. Have a real conversation with the AI receptionist and see how it answers questions, captures your details and handles a customer enquiry.

No account required. No free trial. Just a live test call.

Connect to your AI receptionist

A real 60–120 second conversation

Frequently asked questions

Yes. The AI answers inbound calls for law firms operating in Melbourne and across Victoria, configured with Law Firm knowledge.

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